Our Tech Stack
Built for High-Performance Communication, Automation, and Scalability
At Next Digit, we combine advanced technology with industry expertise to create a fully integrated call center solution. From outbound dialing to lead nurturing, we provide the infrastructure and integrations that power real business growth.
Whether you're in real estate, e-commerce, trucking/dispatch, or any high-velocity sales industry, our tech stack adapts to your workflows and scales with your operation.
CRM & API Integrations
We make your systems work together — no manual entry, no lead delays.
Direct API Access
Post leads into our CRM in real-time with secure, customizable endpoints
Two-Way CRM Syncing
Keep data in sync between our platform and yours
Webhook Triggers
Automate follow-ups, tags, and routing when key events occur
Telephony Infrastructure
Your calls are powered by enterprise-grade tools designed for speed, clarity, and results.
Predictive & Power Dialers
Keep agents on the phone, increase contact rates, and reduce idle time with intelligent call sequencing
Click-to-Call Functionality
Launch calls directly from CRMs, lead forms, or browser-based tools
PBX Systems (Cloud or On-Prem)
Full-featured private branch exchange systems with call routing, extensions, voicemail, hold queues, and IVR menus
Local Presence Dialing
Improve connection rates using area-code matched outbound calls
Call Recording & QA Monitoring
Automatically record and review calls for compliance and quality control
Automation & AI-Powered Assistants
Scale your outreach without scaling your team.
Voice Bots for Lead Qualification
AI-powered conversations that pre-screen leads and pass only the best to live agents
SMS & Chat Bots
Automated two-way texting for appointment reminders, lead nurturing, and post-call follow-up
Voicemail Drops
Leave pre-recorded messages automatically when calls go to voicemail
Email & Message Triggers
Automatically send messages based on call outcomes or lead status
E-Commerce & Business Platform Integrations
Designed for brands and businesses that sell online or handle large lead volumes.
Shopify Integration
Access order and customer data, recover abandoned carts, and upsell via SMS or outbound calls
WooCommerce, Magento & Custom Stores
Plug into your e-commerce system through custom-built APIs
Calendly & Scheduling Tools
Auto-book appointments based on availability
Reporting, Analytics & Oversight
Track performance, measure results, and optimize your campaigns.
Real-Time Dashboards
See live call activity, agent status, and lead progression
KPI Tracking
Monitor conversion rates, average call duration, drop rates, and more
Exportable Reports
Integrate with Google Sheets, Data Studio, or BI tools
Call Logs & Disposition Tracking
Review what's working and what's not in real-time
Built to Support Your Business
Whether you're running a full sales team or just starting out, our infrastructure supports:
Real Estate Acquisitions Teams
Trucking Dispatch Agencies
E-Commerce Brands & Support Teams
High-Ticket Closers
Lead Gen Agencies
Call Transfer Centers
Tools We Integrate or Provide
Predictive & Power Dialers
Cloud-Based PBX Systems
Twilio, Plivo, Telnyx
Shopify, WooCommerce, Calendly
Google Sheets, Zapier, Discord/Slack
WhatsApp, Instagram DM, Facebook
Custom Lead Routing and Round-Robin Logic