Get in Touch
Have questions about our call center services? Ready to transform your customer experience? Our team is here to help.
Contact Information
Reach out to us through any of the channels below. Our team is available to answer your questions and discuss how our services can benefit your business.
Our Location
303 N Glenoaks Blvd Suite 200
Glendale, CA 91502
United States
Phone Numbers
Main: 1 (818) 488-5588
Email Addresses
General Inquiries: info@nextdigit.com
Business Hours
Customer Support: 24/7/365
Office Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
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Our Location
Quick Contact Options
Frequently Asked Questions
Find quick answers to common questions about our services and how to get started.
How quickly can you start handling our calls?
We can typically begin handling your calls within 2-3 days of finalizing our agreement. More time will be required for larger tasks, including training, system integration, and customizing our approach to your specific needs.
Do you offer multilingual support?
Yes, we offer support in 12+ languages including English, Spanish, French, German, Mandarin, Japanese, and more. Our multilingual agents are fluent and culturally aware.
How do you ensure HIPAA compliance?
Our healthcare support team undergoes rigorous HIPAA training and certification. We implement secure systems, encrypted communications, and strict protocols for handling PHI (Protected Health Information).
What reporting and analytics do you provide?
We provide comprehensive reporting including call volumes, resolution rates, customer satisfaction scores, and custom KPIs specific to your business needs. Reports can be delivered daily, weekly, or monthly.
Don't see your question here? Contact us directly and we'll be happy to help.
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