Next Digit is committed to maintaining the highest standards of HIPAA compliance for our healthcare clients. We understand the critical importance of protecting patient information and maintaining confidentiality in all healthcare communications.
Our HIPAA Commitment
As a Business Associate to covered entities in the healthcare sector, Next Digit implements comprehensive safeguards to ensure all patient data is handled in accordance with HIPAA regulations. Our call center solutions are specifically designed to meet the unique requirements of healthcare providers, insurance companies, and other organizations handling Protected Health Information (PHI).
HIPAA-Compliant Features
Secure Call Recording
Encrypted storage with strict access controls
Audit Trails
Comprehensive logging of all PHI access
Role-Based Access
Granular permission controls for staff
Secure Messaging
Encrypted patient communications
BAA Agreements
Comprehensive Business Associate Agreements
Staff Training
Regular HIPAA compliance training
Our HIPAA Safeguards
Administrative Safeguards
We maintain comprehensive policies and procedures for HIPAA compliance, including regular risk assessments, staff training, and incident response protocols. Our team undergoes annual HIPAA training to ensure awareness of all requirements.
Technical Safeguards
Our systems implement end-to-end encryption, secure authentication, automatic logoff, and audit controls. We regularly conduct security assessments and penetration testing to identify and address potential vulnerabilities.
Physical Safeguards
Our facilities and data centers maintain strict physical access controls, including surveillance systems, visitor logs, and secure disposal of PHI. All workstations are configured to protect against unauthorized access.
Breach Notification
In the unlikely event of a data breach involving PHI, we maintain a comprehensive breach notification protocol in compliance with HIPAA requirements. This includes prompt notification to affected clients and assistance with required reporting to regulatory authorities.
HIPAA Certification
Next Digit undergoes regular third-party HIPAA compliance assessments to verify our adherence to all requirements. We maintain documentation of these assessments and make them available to clients upon request.
Contact Our HIPAA Compliance Officer
For questions regarding our HIPAA compliance program or to request a Business Associate Agreement, please contact our HIPAA Compliance Officer:
Email: info@nextdigit.com
Phone: 1 (818) 488-5588
Address: 303 N Glenoaks Blvd Suite 200, Glendale, CA 91502, United States